On average it takes us 7 to 10 business days to print and hand-stitch your order before we ship it out. There may be some delays during the holidays. Otherwise, you can expect the following ship times:

Standard Ship Times:

• 4-6 Weeks

After your order ships (per the timing outlined in the above question), its arrival depends on which shipping option you selected at checkout.

If you insured your order with Onward at checkout, you received a confirmation email from them with a link to file a shipping issue - please consult that email. If you did not insure your order with Onward, please reach out to Customer Service.