Important Shipping Delay Information Update December 1st, 2020:
Orders to Canada and the West Coast of USA traveling through Los Angeles customs clearance may experience severe delays in December and January due to Covid-19 restrictions that are limiting international freight flights to these regions. We apologize for the delays and are doing everything we can to ensure the quickest delivery possible. We can not guarantee delivery by Christmas.

We ship worldwide to most countries. Please read our important shipping notices below: 

Standard Shipping

  • Standard shipping is delivered via USPS in the United States (your local carrier will be used outside of the USA).
  • Customs Duties, Tax and charges are not included in our base price. This is a shopper’s responsibility as each country has different Custom Duties and Laws of Taxation.

Express Shipping

  • Not available with all products.
  • Available in the USA, Canada, Australia and most of Europe. Not available for all countries.
  • Does not qualify for use with any Free Shipping Coupon Codes.
  • If you are ordering items that are not available for express shipping but also products that do qualify, please contact us and we can upgrade the qualifying products to express shipping.
  • Customs Duties, Tax and charges are not included in our base price. This is a shopper’s responsibility as each country has different Custom Duties and Laws of Taxation.

Delivery Times

On average it takes us 7 to 12 business days to print and hand stitch your order before we ship it out. There may be some delay during the holidays. Otherwise, you can expect the following ship times:

Standard Ship Times:

  • USA: 4-6 Weeks
  • CA/UK/AUS: 4-6 Weeks
  • Rest of World: 4-8 Weeks

Express Ship Times:

  • USA: 4-7 Business Days
  • CA/UK/AUS: 4-7 Business Days
  • Rest of World (some areas are not eligible): 4-7 Business Days

SafeGuard Shipping Guarantee

Did you opt in for safeguard shipping guarantee and have your online purchase lost, damaged or “porch pirated” while in transit? Contact our support team here to open a claim. Choose the "SafeGuard Shipping Guarantee" subject and enter details to open a claim.